An Attorney Answering Service can add credibility and flexibility when you employ them to field your firm’s calls.
How you ask?
An answering service handles overflow, weekend and holiday calls. Wouldn’t it be nice to allow your office staff the ability to complete a polite professional conversation? What happens to new clients when your staff is already on the phone? What happens to current clients? Are potential clients calling after your office closes?
You choose when the answering service handles your calls. Transfer them to us for after hours only. Transfer them to us for Holidays and weekends. Allow your office first opportunity to answer the call and if they are busy have the call transfer to our staff to field. Small practices transfer the calls to us while meeting clients in court. The options are flexible and customized per your specific preferences.
Give your customer’s the assurance of having your phones answered professionally. Our agents screen the call and then forward the client information to your email, as a text message or call and relay the message. Urgent calls can be relayed immediately. Never worry again about giving out your cell phone number. Our staff can transfer callers, protecting your private information. Non-Urgent calls can be emailed to your administrative staff to handle the next business day. Your clients never have to go to voicemail and wonder if or when their call will be returned.
Increase your revenue with never missing a new potential client. Ever had a potential new client leave a message on your voicemail and by the time you returned their call they had hired a competitor? Our agents respond immediately to new clients giving them the verbal assurance of your quick response.
Decrease your payroll. Answering service is a cost effective alternative to hiring additional staff.
Need More? We schedule appointments too! Give us your parameters and our friendly staff will schedule appointments.
Your image is important. Let Kelley’s answer your calls, so you can manage your clients!