Agents Answer with a Smile

Agents Answer with a Smile!

Agents Answer with a Smile! For 47 years our management team has ingrained to our staff “Put a smile in your voice”.  The tone, inflection, volume and rhythm in your voice sets the stage for the call.  Speaking in a friendly, warm, compassionate manner encourages callers to be friendly and open in response. When you…

Pete at Dish Team Summit

Happy 25th Work Anniversary Pete!

Happy 25th Work Anniversary Pete! Today we celebrate and congratulate Pete on his 25 year work anniversary. Pete joined Kelley’s staff in 1990. He started out as one of Kelley’s Sales Representative for the Tri-Cities and Yakima area. Pete transferred from sales to technician and has made the Tri-Cities his home. Pete has so many…