Welcome New Employees Lucia, Doci & Cema! In the past two months Kelley’s has welcomed three new bilingual agents to our answering service division. Kelley’s trains its staff on professionalism and courtesy to client’s, callers and fellow staff members. Each of our new employees takes HIPAA training when they’re first hired, along with a month…
Happy Holiday’s! The holidays are once again upon us. Kelley’s employees are charged up and ready for Christmas, the office is decorated and gifts are under the tree. With that being said Kelley’s would like to take this time to wish everyone a very happy and safe holiday, and a prosperous New Year. Also Kelley’s…
Inclement Weather Conditions Snow is once again upon us, schools are cancelled and many are afraid to brave the roads to head into the office. Keeping your employees safe is one of the most important benefits of an answering service for bad weather conditions. Icy or snowy roads may lead to offices opening late or…
Answering Service for your Insurance Company Customer service for an insurance company is very important. Individuals and families spend a large amount of their hard earned money on insurance for a variety of reasons. They buy medical insurance so they are able to receive medical care, home insurance to protect their house and valuables inside,…