Answering Service for your plumbing business!
Plumbers need to be able to be reached at all hours of the day and night by their customers in case of an emergency. Routing your calls to Kelley’s 24/7/365 answering service for your plumbing business is the perfect way to stay on top of your customers needs. Kelley’s agents will give your customers a reassurance that their call is important and dispatch your messages according to your instructions.
One missed call can cost hundreds if not thousands of dollars in lost revenue; you simply cannot afford to miss a call! As a plumbing contractor you are in a very competitive business. When a caller receives constant ringing or even a voice mail they are more likely to hang up and call your competition. Having a live answering service answer your phone lines guarantees you to never miss another call. Your messages are relayed by the method of your choice: text message, email, cell phone, fax, paging or voice mail. Give your customers the attention they deserve.
By allowing Kelley’s to schedule your appointments, gives you more time out on jobs and making more money for your business. When an appointment is created a copy of the appointment is email to not only you but also the customer. Also our system will generate a reminder email about the upcoming appointment to both parties. If you have a customer cancel or reschedule an appointment our system will send out an email notifying you of the changes that were made. Let Kelley’s schedule your appointments for you!
Kelley’s allows you to set up your account according to your specifications. When a customer calls they are greeted by an agent with your answer phrase. We will then take a message, schedule an appointment, or in case of an emergency contact your on-call technician. We collect all the information you need: name, phone number, service address, email address and reason for the call. Our agents are even able to answer some basic questions from your callers.
Cut the cost of hiring a receptionist and let Kelley’s answer the call for you.
Call or email today for more information!
Kelley’s Answering Service & Virtual Receptionist Service has been providing service to customers in Walla Walla, Wenatchee, Yakima, Tri-Cities, Spokane, and the Seattle area for over 47 years. Our traditional client base is Washington, Oregon & Idaho. New clients are nationwide!