Answering ServiceTowing

Answering Service for Towing Companies

When a customer is in crisis mode because they are having car trouble they expect to talk to someone right away. Your customers want to be able to reach you quickly and not have to wait for a response.  Nothing irritates a customer more than having to wait to talk to someone when in need of service. Towing companies need to be able to be reached at all hours of the day and night by their customers in case of an emergency. Routing your calls to Kelley’s 24/7/365 answering service is the perfect way to stay on top of your customers needs.

Kelley’s agents will give your customers the reassurance that their call is important and dispatch your messages according to your instructions. We contact your employees by phone, text, email or pager with the information you have asked our agents to collect. State Patrol or Police Dispatch calls we are able to connect directly to your driver.  You set up your account, instructions and relays as you see fit your company best.

Kelley’s 24/7 bilingual support accommodates your customers needs so you don’t lose potential business. Your services are required at unknown times day and night, and we are always ready to provide courteous and knowledgeable service whenever your phone rings. Also, by providing our service with a list of your pricing, allows our agents to provide customer with the information they need.  This cuts the time you are on the phone with a customer in half, freeing you up for more calls.

No additional equipment or staffing needed, our staff works remotely from our office. Making it so you won’t have to purchase or install any expensive equipment or hire additional labor to answer your phones day and night. Your customers will receive reassurance that you are available for them in their time of need. Regardless of the size of your business, allowing Kelley’s to answer your phones give you the opportunity to focus on your clients.

Call or email today for more information!

Kelley’s Answering Service & Virtual Receptionist Service has been providing service to customers in Walla Walla, Wenatchee, Yakima, Tri-Cities, Spokane, and the Seattle area for over 48 years.  Our traditional client base is Washington, Oregon & Idaho. New clients are nationwide!

Blog contact form

Contact us to learn more about this topic

reCAPTCHA