Answering ServiceMusic on Hold

Custom Music on Hold

Wouldn’t it be wonderful for your clients to hear your customized messages or advertising on hold? Kelley’s is now offering custom hold messages for when your calls are transferred to our office. Change the message monthly, quarterly, annually or for special events!  Let your clients hear YOUR message!

Need assistance creating a custom message? Kelley’s teams with partners to help create the message you want to send & offer professional voices & licensed/royalty free music as a background.

Why use Custom Hold Message/Music?

  • Hold messages increase sales & inform your callers.
  • Up-sell or Cross Sell Products:On hold marketing messages can promote add-ons, additional services, and specials while customers wait on-hold, after all, you never what else your customers may actually be shopping for?
  • Hold messages reduce hang ups: On Hold messages are a proven on-hold solution that reduces caller frustration, enhances the caller experience, and keeps callers on the line up to 30% longer!
  • Creates Professionalism:  Your on hold messaging is the first impression to your callers. It’s your opportunity to make it memorable and build trust with a professionally designed message on hold.
  • Builds Brand Awareness
    • They deliver powerful images to enhance your business
    • On-Hold Messaging is a powerful branding opportunity. Reinforce your brand with custom music on hold and messages.

Suggestions for successful custom hold music.

  • Keep the message fresh and the content compelling.
  • Professional voices and licensed/royalty free music.
  • Update with seasonal promotions, events or news updates.
  • Introduce new Core employees to clients, such as a new Dr. to the practice.

Kelley’s Answering Service & Virtual Receptionist Service has been providing service to customers in Walla Walla, Wenatchee, Yakima, Tri-Cities, Spokane, and the Seattle area for over 47 years.  Our traditional client base is Washington, Oregon & Idaho. Kelley’s does offer services nationwide!

Call Kelley’s; Kelley’s Answers the call so you can Manage your Business!

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