Answering ServiceChiropractor Therapist

Kelley’s Answering Service for Chiropractors & Therapists

Whether your business is a single doctor practice or a large clinic an answering service call center can be a valuable resource to your company.  Your front receptionist cannot be at work 24/7 to handle scheduling, cancellations and rescheduling appointments.  What happens when a potential new client calls after hours and gets voicemail? Do they leave a message? Do they go to the next business on their list?

The benefits of a call center answering service.

  • Your phone is answered with a knowledgeable friendly agent ALL Hours of the day, night , weekend and Holiday’s. Our bilingual agents are available during lunch, after hours, vacations, and Holiday’s. Never miss another call.
  • An answering service is available as a backup to your current staff or when you are in a consultation. Phones can be configured to transfer to our agents in an overflow situation.
  • Small Offices can have the luxury of dedicating time to the current patient and not worry that an incoming call is going unanswered. Thereby providing an excellent customer experience to your current client who you want to retain.
  • An additional option would be to have our answering service agents schedule appointments per your customized instructions. Our appointment scheduling system is configurable with many options and appointment reminders.  Wouldn’t you love getting that email we have just scheduled an appointment for you!
  • Need Bilingual help? We have Spanish/English Agents on staff to assist your clients.

Kelley’s goal is to be an extension of your team:

  • To provide an excellent customer service experience to your callers.
  • Allow you to manage your time more productively.
  • And increase your profitability.

Rate plans for all sizes of Industry! Whether you are a small, medium or large business you only pay for the time you use.  If only one call comes in during the week that is all you are billed.

HIPAA Compliant: Our staff are certified Business Associate HIPAA compliant to protect all sensitive and personal information regarding your patients.

Kelley’s answers your calls and schedules your appointments so you can take care of clients!

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