New Location!!

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New Location!!

After 47 years in Pasco, WA Kelley’s Tele-Communications, Inc has moved across the river to Kennewick! Our new address is 8121 W Grandridge Blvd Ste C. We are located across the street from Nouveau Day Spa and in the same building as Umpqua Bank! Patty and Pete can help you with our DISH, DIRECTV and Charter services. Of course our Answering Service and Virtual Receptionist Agents are loving the new location! Stop by, call or check us out online for more information!

Appointment Scheduling

Kelley's Appointment Scheduling gives you the time to build your business without being tied to the office. Our appointment scheduler program is created around your specific parameters. You have complete control in updating, moving and managing content with just a few clicks.

Auto Attendant Call Routing

Auto Attendant greets callers with a pre-recorded script of your specifications. Rather than have callers wait on hold to be connected to the receptionist to then be connected to the contact they are requesting, Auto Attendant will route them directly to their requested contact. Auto attendant frees up your staff to handle their designated tasks without interruption.

Transfer Caller: Announced & Unannounced

Automated Voicemail Services are able to transfer out the caller and connect them to your personal number. You have the security of knowing the caller does not have your personal number. Callers can be announced or unannounced. Unannounced callers will connect to your phone immediately. Announced callers will state the caller's name to you prior to connecting. Callers will hear hold music during the transfer. Announced calls may be answered immediately or pushed to voicemail to handle at a later time.