Welcome to our new web site
Welcome to Kelley’s Telecommunication’s new web site. Stay tuned for the latest new and deals values in Voicemail, Answering Service, TV, Paging and Internet.
New Location!!
After 47 years in Pasco, WA Kelley’s Tele-Communications, Inc has moved across the river to Kennewick! Our new address is 8121 W Grandridge Blvd Ste C. We are located across the street from Nouveau Day Spa and in the same building as Umpqua Bank! Patty and Pete can help you with our DISH, DIRECTV and…
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Our Appreciation!
We would like to send a big Thank You to the companies that helped to make our move run smoothly! Everstar Realty: Gayle and Kristin were wonderful guiding us through the process. Brutzman’s Office Solutions: Ken and Anita provided new desks for our answering service staff. National Maintenance Contractors: Ryan’s staff cleaned our new office.…
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Transferring Calls
You have made the decision to contract a live 24 hour answering service or an integrated voicemail solution. Wonderful! However, HOW do you transfer the calls? How does a customer redirect the calls from their business line to the answering service to answer? This is a common question for all new clients. Kelley’s has outlined…
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Attorney Answering Service, How does it benefit your office?
An Attorney Answering Service can add credibility and flexibility when you employ them to field your firm’s calls. How you ask? An answering service handles overflow, weekend and holiday calls. Wouldn’t it be nice to allow your office staff the ability to complete a polite professional conversation? What happens to new clients when your staff…
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Happy 25th Work Anniversary Pete!
Happy 25th Work Anniversary Pete! Today we celebrate and congratulate Pete on his 25 year work anniversary. Pete joined Kelley’s staff in 1990. He started out as one of Kelley’s Sales Representative for the Tri-Cities and Yakima area. Pete transferred from sales to technician and has made the Tri-Cities his home. Pete has so many…
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Agents Answer with a Smile!
Agents Answer with a Smile! For 47 years our management team has ingrained to our staff “Put a smile in your voice”. The tone, inflection, volume and rhythm in your voice sets the stage for the call. Speaking in a friendly, warm, compassionate manner encourages callers to be friendly and open in response. When you…
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Happy Anniversary Kate and Diana!
Happy Anniversary Kate and Diana! Kelley’s would like to thank and congratulate two employees on their work anniversary. Kate is celebrating 8 years with Kelley’s. Diana just had her 1st of we hope many anniversaries. Kate and Diana are very beneficial to our team. Kate is Kelley’s Answering Service Supervisor. Kate joined our staff in…
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HVAC Answering Service
HVAC Answering Service How can an answering service benefit the HVAC Industry? There are all sizes of HVAC companies. An answering service can provide support no matter the size of the company. How you ask? Kelley’s goal is to be an extension of your team: To provide an excellent customer service experience to your clients.…
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Visit Kelley’s at Tri-Cities Bizcon 2015!
Come Visit Kelley’s at Tri-Cities BIZCON 2015 It’s that time of year again! Time for the 8th annual BIZCON, formerly referred to as The Business Expo. Join Kelley’s Answering Service Wednesday, October 28th at the TRAC Center in Pasco from 1:30pm-5:30pm for BIZCON, this event is free to attend. Kelley’s booth will be located next…
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