Irrigation Services Answering Service & Receptionist Services Do you find yourself missing calls while on a job? Owning an Irrigation Service & Supply business keeps you out of the office most of the day, making it hard to always be able to answer the phone. The majority of business transactions take place with a phone…
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Answering Service for Domestic Violence & Crisis Response Agencies The Social Services industries that specifically meet the needs of those in crisis have three major required communication elements: timeliness, sensitivity & accuracy. Your company, employees and volunteers are expected to portray all of these characteristics all the time, especially nights and weekends. Often times your…
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Holiday Phone Coverage It’s that time a year again; the holidays are right about the corner. They come one right after the other, and without proper planning they can cause problems with your customer service process. • Thanksgiving: Thursday November 23rd • Black Friday: Friday November 24th • Hanukkah: Begins Tuesday December 12 and ends…
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Welcome Employee’s Karina, Lorena & Deihsi! In the past six months Kelley’s has welcomed three new bilingual agents to our answering service division. Kelley’s trains its staff on professionalism and courtesy to client’s, callers and fellow staff members. Each of our new employees are HIPAA trained when they’re first hired, along with a month long…
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Pest Control Exterminator Answering Service Virtual Receptionist Services Do you find yourself missing calls while on a job? Owning a Pest Control or Exterminator business keeps you out of the office most of the day, making it hard to always be able to answer the phone. Over half of business transactions take place with a…
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Answering Service for Veterinarians & Animal Control. When a customer is in crisis mode because they are having trouble with their animals they expect to talk to someone right away. Your customers want to be able to reach you quickly and not have to wait for a response. Nothing irritates a customer more than having…
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Welcome New Employees Lucia, Doci & Cema! In the past two months Kelley’s has welcomed three new bilingual agents to our answering service division. Kelley’s trains its staff on professionalism and courtesy to client’s, callers and fellow staff members. Each of our new employees takes HIPAA training when they’re first hired, along with a month…
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Happy Holiday’s! The holidays are once again upon us. Kelley’s employees are charged up and ready for Christmas, the office is decorated and gifts are under the tree. With that being said Kelley’s would like to take this time to wish everyone a very happy and safe holiday, and a prosperous New Year. Also Kelley’s…
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Inclement Weather Conditions Snow is once again upon us, schools are cancelled and many are afraid to brave the roads to head into the office. Keeping your employees safe is one of the most important benefits of an answering service for bad weather conditions. Icy or snowy roads may lead to offices opening late or…
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Answering Service for your Insurance Company Customer service for an insurance company is very important. Individuals and families spend a large amount of their hard earned money on insurance for a variety of reasons. They buy medical insurance so they are able to receive medical care, home insurance to protect their house and valuables inside,…
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