Stuff the Bus 2018

Supporting our Local Stuff the Bus Kelley’s is proud to support our local schools and kids! Our regions annual “ Stuff the Bus ” Event is winding down. We are so proud of our team for bringing in school supplies that are needed by our local kids. Click here for More information on S.H.A.K.E (Seniors…

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Team Snug San Diego 2016

San Diego Convention 2016

San Diego Convention 2016 The San Diego Convention  2016 put on by our user group and our vendor generates so much energy and ideas! New ideas for our Agents, IT Department and Sales! What did we learn that will benefit our clients? Here is a little sneak preview State of the Art and Immediate Reports…

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Backup Everything

Redundancy and your Answering Service

Redundancy and your Answering Service. Answering Services, Call Centers & Virtual Receptionist Services are in the business of providing your customer’s service when your regular staff is unavailable. Most services are available 24/7/365. What protocols are in place when an unexpected outage or disaster happens? It is important to know if your service provider has…

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Plumbing Contractor

Plumber Answering Service

Plumbers need Answering Services for their business! Plumbers need to be able to be reached at all hours of the day and night by their customers in case of an emergency. Routing your calls to Kelley’s 24/7/365 answering service is the perfect way to stay on top of your customers needs. Kelley’s agents will give…

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Phone Customer Service

Phone Customer Service

Phone Customer Service Customer service, reviews and referrals have always been integral to companies. Great customer service leads to great reviews and happy customers refer their friends and family.  But what happens when there is a bad customer service experience? It can ruin your brand and affect your revenue stream. We make our agents aware…

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Pete’s 28th Work Anniversary

Happy 28th Work Anniversary Pete! Today we celebrate and congratulate Pete on his 28-year work anniversary. He joined Kelley’s staff in 1990. He started out as one of Kelley’s Sales Representative for the Tri-Cities and Yakima area. Pete transferred from sales to technician to IT Manager and has made the Tri-Cities his home. He has…

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