Pest Control Exterminator Answering Service Virtual Receptionist Services Do you find yourself missing calls while on a job? Owning a Pest Control or Exterminator business keeps you out of the office most of the day, making it hard to always be able to answer the phone. Over half of business transactions take place with a…
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With Q3 ending we want to recognize some of our outstanding employees! Here at Kelley’s we understand the importance of team employee appreciation! The stronger our team, the stronger our company, the better service we provide our clients! In addition to regular team building events we have 3 outstanding team members that deserve a shout…
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We would like to send a big Thank You to the companies that helped to make our move run smoothly! Everstar Realty: Gayle and Kristin were wonderful guiding us through the process. Brutzman’s Office Solutions: Ken and Anita provided new desks for our answering service staff. National Maintenance Contractors: Ryan’s staff cleaned our new office.…
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After 47 years in Pasco, WA Kelley’s Tele-Communications, Inc has moved across the river to Kennewick! Our new address is 8121 W Grandridge Blvd Ste C. We are located across the street from Nouveau Day Spa and in the same building as Umpqua Bank! Patty and Pete can help you with our DISH, DIRECTV and…
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Millennials Kelley’s has many generations of employees. We have some Boomers, some Generation X and our new hires are predominantly Millennials. To say the least how each demographic interacts with each other, management and clients are unique. Our team recently reviewed the article from The Balance on “Tips to Manage Millennials” and found it very…
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May 2018 Employee of the Month! Here at Kelley’s we understand the importance of employee appreciation! The stronger our team, the stronger our company, the better service we provide our clients! Congratulate our team member Karina! Every month we celebrate an outstanding employee who has gone above and beyond to help grow our company. Karina…
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Live Chat with Us! Live Chat is now available on kelleystc.com for your convenience!! Our chat feature is functional when our administrative staff are on-site to assist you. Our team is excited to provide answers to customer service and sales questions. Have a question on our services? Have a question on the process of setting…
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Live Answer Versus Prescreening Callers. At Kelley’s TC we typically have two types of clients. Those who want all calls answered as soon as possible with a “Live” representative. Those that want their calls screened prior to getting a “Live” representative. What are the advantages of each? And what is right for your clientele? A…
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Landscaping Answering Service & Virtual Receptionist Services Do you find yourself missing calls while on a job? Owning a landscaping business keeps you out of the office most of the day, making it hard to always be able to answer the phone. Over half of business transactions take place with a phone call. A missed…
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Kelley’s Secure Messaging & Secure Messaging Plus Text messaging is becoming the preferred communication method among business and healthcare professionals. It’s convenient, quick and less invasive than a phone call. Kelley’s offers two different Secure Messaging Solutions. Both Secure Messaging and Secure Messaging Plus are HIPAA-compliant making it so you are able to exchange sensitive…
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