Holiday Phone Coverage

Holiday Phone Coverage

Holiday Phone Coverage It’s that time a year again; the holidays are right about the corner. They come one right after the other, and without proper planning they can cause problems with your customer service process. • Thanksgiving: Thursday November 23rd • Black Friday: Friday November 24th • Hanukkah: Begins Tuesday December 12 and ends…

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Domestic Violence & Crisis Response Agencies

Answering Service for Domestic Violence & Crisis Response Agencies The Social Services industries that specifically meet the needs of those in crisis have three major required communication elements: timeliness, sensitivity & accuracy. Your company, employees and volunteers are expected to portray all of these characteristics all the time, especially nights and weekends. Often times your…

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Irrigation Service

Irrigation Answering Service

Irrigation Services Answering Service & Receptionist Services Do you find yourself missing calls while on a job? Owning an Irrigation Service & Supply business keeps you out of the office most of the day, making it hard to always be able to answer the phone. The majority of business transactions take place with a phone…

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Plumbing Contractor

Plumber Answering Service

Plumbers need Answering Services for their business! Plumbers need to be able to be reached at all hours of the day and night by their customers in case of an emergency. Routing your calls to Kelley’s 24/7/365 answering service is the perfect way to stay on top of your customers needs. Kelley’s agents will give…

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Welcome Employee’s Ana and Daniela!

Welcome Employee’s Ana and Daniela! In the past few weeks Kelley’s has welcomed two new bilingual agents to our answering service division. Kelley’s trains its staff on professionalism and courtesy to client’s, callers and fellow staff members. Each of our new employees are trained on HIPAA compliancy during their 4-week training with Lucia & Deihsi,…

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Thank You Congratulations Happy Anniversary

Happy Anniversary Deihsi & Lorena

Happy Anniversary Deihsi & Lorena! Kelley’s would like to thank and congratulate two employees on their work anniversary.  Deihsi and Lorena both just had their 1st of what we hope are many more anniversaries with Kelley’s. They are very beneficial to our team. Deihsi is Kelley’s Answering Service Team Lead. She joined our staff in…

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Team Employee Appreciation

May 2018 Employee of the Month is Karina!

May 2018 Employee of the Month! Here at Kelley’s we understand the importance of employee appreciation! The stronger our team, the stronger our company, the better service we provide our clients! Congratulate our team member Karina! Every month we celebrate an outstanding employee who has gone above and beyond to help grow our company. Karina…

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