Stuff the Bus 2018

Supporting our Local Stuff the Bus Kelley’s is proud to support our local schools and kids! Our regions annual “ Stuff the Bus ” Event is winding down. We are so proud of our team for bringing in school supplies that are needed by our local kids. Click here for More information on S.H.A.K.E (Seniors…

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Team Employee Appreciation

Team Appreciation

Team Employee Appreciation! Here at Kelley’s we understand the importance of team employee appreciation! The stronger our team, the stronger our company, the better service we provide our clients! In addition to regular team building events we have 3 exceptional team members that deserve a shout out. Patty: Sales & Administrative Assistant Patty has been…

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Team Employee Appreciation

Team Employee Appreciation!

Team Employee Appreciation! Here at Kelley’s we understand the importance of team employee appreciation! The stronger our team, the stronger our company, the better service we provide our clients! 1st quarter this year we have 3 exceptional team members that deserve a shout out. Barb: Kelley’s Answering Service Manager Barb has been with Kelley’s for…

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Telephone Etiquette

Telephone Etiquette

Telephone Etiquette It seems pretty basic doesn’t it? Your parents taught you how to communicate on the phone right? It really depends on your generation.  Today’s young adults spend more time communicating on their smart devices then they possibly do in a verbal conversation. So here are a few tips when they get out into…

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Transferring Calls

You have made the decision to contract a live 24 hour answering service or an integrated voicemail solution.  Wonderful! However, HOW do you transfer the calls? How does a customer redirect the calls from their business line to the answering service to answer? This is a common question for all new clients. Kelley’s has outlined…

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